Email Address Requirements

The Department conducts all its communications electronically. This includes sending renewal reminders, updates on significant legislative changes, and other critical notices to dealers via email. To ensure consistent delivery, dealers are required to provide the Department with a stable, business-specific email address that remains unaffected by personnel changes.

Important Note: Avoid using individual employee email addresses, as notifications may not reach the dealership if the employee is no longer employed there.

The Division is responsible for managing the issuance of temporary tags, which must now be processed electronically through one of the state-approved vendors. While physical (hard paper) tags remain an option, their use is restricted to emergency situations, such as when the electronic system experiences downtime. In such cases, dealers must promptly update the temporary tag details in the electronic system once it becomes operational again.

Failure to comply with this follow-up requirement may lead to the suspension or revocation of a dealer’s license. Temporary tags are valid for a maximum of 30 days and can be issued up to two times per transaction. Dealers who intentionally violate the rules outlined in Chapter 320.131 of the Florida Statutes may face penalties, including a potential third-degree felony conviction. For additional details, please contact Unit 5 “Titling.”

In this concise 3-minute video, "Mastering Email Communication for Dealers: Stay Compliant!", we dive into the essential email requirements for dealerships. Learn why a stable, business-specific email address is crucial for receiving important updates, renewal reminders, and legislative changes from the Department.

We’ll also break down license validity periods for various dealer types and explain the new process for issuing temporary tags electronically. Remember, using individual employee email addresses can lead to missed communications! Stay informed and compliant to avoid potential penalties.

Don’t forget to like and share this video to help other dealers stay on top of their email communication!